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The 30-day ROAS guarantee

We beat your agreed account ROAS in 30 days—or our work is free.

10X takes ownership of paid media, performance strategy, and creative production. If we do not beat the benchmark we agree on before launch, you get 100% of our fees back.

For ecommerce brands spending $25K+ per month. Application and account review required. Terms apply.

$25K+ minimum monthly media spend

30 days from the agreed start date

100% of 10X fees refunded if we miss

How the guarantee works

A benchmark, a deadline, and one accountable team.

No vague promise to “improve performance.” We define the measure before the clock starts and run the work needed to move it.

  1. 01

    Day 0

    Lock the benchmark

    We agree on the account, attribution setting, comparison window, and ROAS benchmark in writing before work starts.
  2. 02

    Days 1–7

    Find the performance gap

    We read your account, creative, offers, customer signals, and competitors to identify the highest-leverage tests.
  3. 03

    Days 8–29

    Launch and learn

    We run the media and creative loop: build, launch, measure, and redirect spend toward the signals earning it.
  4. 04

    Day 30

    Measure the result

    If the agreed ROAS benchmark has not been beaten, 100% of our fees are refunded. The conditions below apply.

What 10X runs

The entire loop between spend and the next creative decision.

We connect the account data, media decisions, and creative work so the learning does not get lost between separate teams.

01

Account intelligence

Read spend, ROAS, CPA, audience, placement, and creative signals.

02

Test strategy

Rank the persona, message, proof, offer, and format questions worth funding.

03

AI creative production

Produce launch-ready ads around explicit performance hypotheses.

04

Media management

Launch, monitor, scale, pause, and reallocate with the test plan intact.

05

Performance readout

Turn what happened into the next production and media decision.

Creative built to test

Finished work, tied to a performance question.

Creative examples only. No measured performance result is implied.

Skincare product ad with a direct benefit-led headline
Test direction 01
Skincare ad designed around a customer problem
Test direction 02
Creator-style skincare ad for paid social
Test direction 03
Product-led skincare creative for paid social
Test direction 04

See if you qualify

Is your account ready for the guarantee?

Start with two eligibility checks. If there is a fit, tell us where the benchmark stands and we will review the account before accepting the engagement.

  • At least $25K in active monthly media spend
  • View access to the relevant ad account and analytics
  • Enough conversion volume to measure a fair result
  • Timely access to brand assets, offers, and approvals
Qualification01 / 02

Monthly paid media spend

Can you provide view access to the relevant ad account and analytics?

No contact details required for this step.

Questions, answered

Know exactly what is being guaranteed.

What does “beat our account ROAS” mean?

Before launch, we agree in writing on the account or channel, attribution setting, measurement window, and current ROAS benchmark. The guarantee is judged against that agreed baseline—not a moving target.

What happens if 10X does not beat it?

We refund 100% of the fees paid to 10X for the guaranteed engagement. Media spend, platform charges, production expenses paid to third parties, and other external costs are not refundable.

Who qualifies for the guarantee?

This offer is for ecommerce brands actively spending at least $25,000 per month on paid media, with enough conversion volume to measure performance and the ability to provide timely account access, assets, and approvals. Every application is reviewed before acceptance.

Is this only a creative service?

No. 10X runs the connected performance loop: account analysis, media decisions, creative strategy, AI creative production, launch collaboration, and the next-test readout.

When does the 30-day clock start?

The measurement period starts on the date agreed after account access, brand assets, baseline data, approvals, and the required testing budget are in place—not on the application date.

Guarantee conditions

The plain-English terms.

The guarantee applies only to fees paid directly to 10X for the accepted managed engagement. It does not cover media spend, platform fees, or third-party costs.

The account, ROAS baseline, attribution setting, comparison period, required testing budget, and 30-day start date must be agreed in writing before launch.

Eligibility depends on maintaining at least $25K in monthly media spend and providing timely access, accurate data, assets, inventory, approvals, and a stable offer during the test.

Applications are subject to review and acceptance by 10X. Final engagement terms control if they differ from this page.